The 9winz gaming platform actively supports customers and strives to answer the questions that users have as quickly as possible.
To contact managers, use the Help section. It is open on the official website and in the application. 9winz support works around the clock, so at any time the visitor can contact the administrators:
- in an online chat — log in to the site or enter your e-mail in the chat to identify the user. The chat supports the language selection function. Write to the moderators in English or Hindi;
- by e-mail — [email protected]. There is a special address for complaints – [email protected] – for direct contact with the organization that granted the gambling platform a license.
9winz customer care number is not available, but live chat guarantees a prompt response to any issues.
The platform has a FAQ section, which provides answers to common questions. Details of how 9winz works can be found in the General Terms and Conditions.